Have you ever bought a product that was broken or faulty? Or has any company or service provider cheated you and you did not know what to do? If yes, then you must have heard about Consumer Courts in India. Now the Government of India has made things much easier for common people by launching a new online platform called E Jagriti.
E Jagriti Case Status Check
E Jagriti is an official government portal that has been created by the Department of Consumer Affairs, Government of India. This portal is available at e-jagriti.gov.in and it became active from January 2025. The main purpose of this portal is to help Indian consumers file their complaints online and also track their E Jagriti Case Status from anywhere, at any time, without going to the court physically.
Before this portal was launched, there were many different systems like Confonet, eDaakhil, OCMS, and CMS that were working separately. E Jagriti has merged all of them into one single platform. This is a very big relief for ordinary people who were confused with different portals earlier.

Under the Consumer Protection Act, 2019, there are three levels of Consumer Commissions in India. These are the District Consumer Disputes Redressal Commission (DCDRC), the State Consumer Disputes Redressal Commission (SCDRC), and the National Consumer Disputes Redressal Commission (NCDRC). The E Jagriti portal connects all three levels at one place so that consumers can file cases and check their E Jagriti Case Status without any trouble.
The best part is that you do not need to hire a lawyer just to check your case status. Any ordinary person can use this portal easily. You just need a mobile phone or computer and an internet connection.
E Jagriti Portal Key Points
The table below gives you all the important information about the E Jagriti portal in a simple and easy-to-understand format:
| Portal Name | E Jagriti (e-jagriti.gov.in) |
| Launched By | Department of Consumer Affairs, Govt. of India |
| Purpose | Online Consumer Complaint Filing & Case Tracking |
| Applicable Act | Consumer Protection Act, 2019 |
| Commission Levels | District (DCDRC), State (SCDRC), National (NCDRC) |
| Case Status Methods | Case Number / Party Name / Advance Search |
| Mobile App | Available on Google Play Store & Apple App Store |
| Active Since | January 2025 (Replaced Confonet, eDaakhil & OCMS) |
E Jagriti Login Registration Process
Before you can use the full features of the E Jagriti portal, you need to create your account first. The registration process is very simple and takes only a few minutes. Follow the steps given below:
- Open your web browser and go to the official website e-jagriti.gov.in.
- On the homepage, you will see a ‘Login / Sign Up’ button on the top right side of the page. Click on it.
- A new page will open. Since you are a new user, select the ‘Register’ option from the screen.
- Fill in the registration form carefully. You will need to enter your full name, mobile number, email address, and a strong password of your choice.
- After entering your mobile number, an OTP (One Time Password) will be sent to your phone. Enter this OTP in the box given and click on Verify.
- Once the verification is done, your account will be created successfully. Now you can do E Jagriti Login anytime using your registered mobile number or email and password.
After logging in, you can file new complaints, upload important documents, track your hearings, and check your E Jagriti Case Status very easily. You can also download the E Jagriti mobile app from the Google Play Store or Apple App Store and use all these features directly from your smartphone.
Check E Jagriti Case Status by Case Number
If you already have your case number with you, then checking E Jagriti Case Status by Case Number is the easiest and fastest method. You do not even need to log in for this. You can check your case status directly from the portal without creating any account.
Follow these simple steps to check your E Jagriti Case Status by Case Number:
- Open your browser and go to e-jagriti.gov.in.
- On the homepage, look for the ‘Case Status’ or ‘Case History’ link and click on it. You can also go directly to e-jagriti.gov.in/case-history-case-status.

- A new page will open. Here, you have to first select the Commission Name – whether your case is in the District Commission (DCDRC), State Commission (SCDRC), or National Commission (NCDRC).
- If your case was filed before the E Jagriti portal was launched, select ‘Enter Old Case Format Details’. If your case has a new case number or an E-Daakhil Reference Number, then choose ‘Enter New Case Number Format’.
- Type your case number carefully in the given box. Make sure there are no spelling or typing mistakes.

- Fill in the Captcha code shown on the screen and then click the ‘Submit’ button.
- Within a few seconds, your complete E Jagriti Case Status will appear on the screen. You can see the next hearing date, last hearing details, orders passed by the court, and the full case history.
This whole process takes less than two minutes. If you have forgotten your case number, check the acknowledgement receipt you received at the time of filing. Your case number is also usually sent to your registered email address.
Check E Jagriti Case Status by Party Name
Many people forget their case number or simply do not have it with them. In such situations, you can still check your E Jagriti Case Status by Party Name. This option is available through the Advance Search feature on the portal and does not require a case number at all.
Here are the steps to check E Jagriti Case Status by Party Name:
- Visit e-jagriti.gov.in/ and go to the Case Status page.
- Look for the ‘Advance Search’ option on the Case Status page and click on it.
- In the Party Name field, enter your full name or the name of the company against whom the case has been filed. Please make sure the spelling is correct, otherwise the search results may not show your case.
- Select the Commission Type – District, State, or National – depending on where your case is filed.
- You can also select the State to narrow down the search results and get more accurate information.
- Fill in the Captcha code shown on the screen and click the ‘Search’ button.
- A list of cases matching the name you entered will appear on the screen. Find your case from the list and click on it to see the full E Jagriti Case Status and case history.
If your name is very common and too many results are coming, try adding more filters like the year of filing or select a specific state. This will help you find your case quickly.
Why Should You Use the E Jagriti Portal?
In earlier times, checking the status of a consumer case meant going to the court physically. It used to take a lot of time, money, and effort. Now with the E Jagriti portal, things have become much simpler for ordinary people.
You can check your E Jagriti Case Status sitting at home at any time of the day. You can submit documents online without visiting the court. You will never miss a hearing date because all dates are clearly shown on the portal. The portal is also very transparent, which means you can see every detail of your case. This platform has been specially designed keeping in mind the needs of ordinary Indian citizens who do not have much knowledge of legal procedures.
FAQs
E Jagriti is an official Government of India consumer portal available at e-jagriti.gov.in for filing and tracking consumer cases.
No, you can check your E Jagriti Case Status without logging in by using the Case Status page directly on the portal.
You can use the Advanced Search option and search your E Jagriti Case Status by Party Name without needing a case number.
The E Jagriti app is available for free download on both Google Play Store and Apple App Store.
No, registration on the E Jagriti portal and checking case status is completely free of charge for all users.